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Machine Repair

Blue Willow Mercantile is very proud to have two great techs, Mike & Justin, as  part of our team.  They quickly and professionally service any make and model of  sewing machine, embroidery machine, or overlock/serger.

 Machines may be dropped off and picked up Monday though Saturday, at either of our stores in Wheaton or St Charles.  Please feel free to call, when you arrive, if you would like us to carry your machine for you.
 
Items needed with the machine:
  • Power cord
  • Foot control
  • Zigzag presser foot
  • Zigzag or standard needle plate
  • Bobbin case
  • Bobbin
  • Spool cap that you typically use
  • OPTIONAL - Sample of stitching/project – IF you are having an issue and want to show us what is happening
  • All other accessories should be kept at home (FHS knee lever, tray table, adaptors, after market lighting, etc) 
  
We will call you when your machine is ready for pickup.
A Reminder - If you buy a machine from us, your first service visit is free!
Scissor Sharpening
Restore your textile scissors to their original sharpness or better.  Be sure to bring them in on your next visit or when dropping off your machine for service and they will be ready when you return to pickup your machine!